- [email protected]
- (01223) 576705
VoIP & Phone Systems — Cambridge
Replace your phone system
with something built
for modern business
Camb IT are authorised 8x8 partners — our primary recommendation for cloud business phone systems. We also assist with Microsoft Teams Calling for businesses already in the Microsoft ecosystem. One Cambridge team handles the whole rollout and ongoing support.
8x8Authorised partner & primary platform
Cloud PBXNo on-premises hardware required
UCaaSVoice, video & messaging unified
14 years8x8 in Gartner UCaaS Magic Quadrant
Why switch to cloud VoIP?
Ditch the on-premises phone system — and the bills that come with it
Traditional on-premises phone systems require expensive hardware, dedicated maintenance contracts and inflexible per-line pricing. When they go wrong, your phones go down. When your team works remotely, they’re cut off.
A cloud VoIP system like 8x8 replaces all of that with a single monthly per-user subscription — calls routed over your internet connection, managed from a browser, accessible on desk phones, laptops and mobile apps anywhere in the world.
Camb IT handle the full deployment — porting your existing numbers, configuring your call flows, setting up auto-attendants and training your team — then stay on for ongoing support as part of your IT contract.
Keep your existing numbers
We port your current business numbers to the new system — no need to change your number or update your stationery and website.
Works on any device
Desk phones, softphone on laptop, or the mobile app — your team can make and receive business calls from anywhere, on any device.
Scale without hardware
Add or remove users in minutes. No engineer visits, no new hardware to procure — just a licence change managed by Camb IT.
8x8 X Series
Our primary recommendation — 8x8 X Series
8x8 X Series is our preferred platform for Cambridgeshire businesses — a single subscription covering voice, video, team messaging and contact centre. Recognised in the Gartner UCaaS Magic Quadrant for fourteen consecutive years.
Not sure which tier suits your business? We’ll assess your call volumes, team size and requirements and recommend the right X Series licence. Call (01223) 576705 or request a quote.
8x8 features
Everything you’d expect — and plenty you wouldn’t
8x8 includes capabilities that most competitors charge extra for or require a separate product to access.
Cloud PBX
Auto-attendant, hunt groups, call queues, ring groups, call forwarding and hold music — a full PBX in the cloud, no hardware needed.
8x8 Meet
HD video conferencing built into the same platform as your phone system — no separate video licence needed for internal meetings.
Team messaging
Channels, direct messages and file sharing — keeping your team connected alongside voice and video in a single app.
Mobile & desktop apps
Full-featured iOS, Android, Windows and Mac apps — your team can work from anywhere without compromising on call quality.
Call recording
Automatic or on-demand call recording with secure cloud storage — for compliance, training or dispute resolution.
Analytics & reporting
Real-time and historical call analytics — call volumes, wait times, missed calls and agent performance in one dashboard.
Integrations
Connects with Microsoft 365, Teams, Salesforce, HubSpot, Google Workspace and more — screen pops, click-to-dial and call logging.
Security & compliance
SOC 2 Type II, ISO 27001 certified. GDPR-compliant data handling, end-to-end encryption and 99.999% uptime SLA.
Microsoft Teams Calling
Already on Microsoft 365? Teams Calling is worth considering
For Cambridgeshire businesses already running Microsoft 365 Business Premium with a deeply embedded Teams workflow, adding Teams Calling can be a practical option — consolidating your phone system into the platform your team already lives in.
Camb IT can advise honestly on whether Teams Calling or 8x8 is the better fit for your business — we have no incentive to push one over the other if the alternative is a better solution for you.
Worth knowing: 8x8 and Microsoft Teams can also be run together. 8x8’s Teams integration brings call recording, advanced analytics and full PBX functionality into Teams — giving you the best of both platforms if your team prefers the Teams interface.
8x8 vs Teams Calling — honest comparison
8x8
Teams Calling
Best for
Any business replacing a phone system
Heavy Teams users, M365
Call recording
Included
Add-on cost
Analytics
Advanced — included
Basic
Contact centre
Built in (X6+)
Separate product
Interface
Dedicated 8x8 app
Teams (familiar)
Uptime SLA
99.999%
99.9%
Camb IT manage both platforms. We’ll recommend whichever is genuinely the better fit — or help you run both together using 8x8’s Teams integration.
Why Camb IT
Why choose Camb IT for your phone system?
Authorised 8x8 partner
We’re an authorised 8x8 partner — trained and accredited to deploy, configure and support 8x8 X Series for Cambridgeshire businesses.
Local deployment team
We handle the full rollout on-site — number porting, hardware installation, call flow configuration and staff training at your Cambridge premises.
Everything on one bill
Your phone system managed alongside IT support, M365 and connectivity — one monthly invoice, one point of contact, one Camb IT account manager.
Honest platform advice
We’ll tell you if Teams Calling is a better fit than 8x8 for your specific situation. Our recommendation is always based on what’s right for your business.
Get started
Ready to upgrade your business phone system?
Talk to the Camb IT team about 8x8 X Series or Teams Calling. We’ll assess your requirements, recommend the right platform and handle the full deployment — including porting your existing numbers.